FAQ & POLICIES

Frequently Asked Questions

What do I need to purchase a firearm?

For handguns, you must be a Pennsylvania resident 21 years or older with a valid state-issued ID. For long guns (rifles/shotguns), you must be 18 years or older. All firearm purchases require passing the Pennsylvania Instant Check System (PICS) background check at our store.

What is an FFL Transfer?

An FFL (Federal Firearms License) transfer is required when you purchase a firearm online or from an out-of-state seller. The seller ships the firearm to a local FFL dealer (like us), and we complete the required background check and paperwork for you to legally take possession of it.

Do you buy used guns?

Yes! We buy, sell, and trade used firearms. Bring your unloaded and cased firearm to the store, and we can provide you with a cash quote or trade-in value towards a new purchase.

Shipping & Return Policy

PURCHASING FIREARMS ONLINE

It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store, or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL before purchase.

We need a copy of the FFL license for the dealer of your choice. If we do not have a copy on file, we will need to receive one. East Coast Arsenal cannot be blamed for dealers dragging their feet and delaying sending us their information.

PURCHASING NFA ITEMS ONLINE

Shipping and processing times depend on what you order and/or how fast your dealer contacts us. If you order a silencer / suppressor your dealer must send us their information before East Coast Arsenal can start the form 3 dealer transfer. The form 3 dealer transfer typically takes no more than 2 weeks. So if you order a silencer / suppressor it would be expected to ship no more than 2 weeks AFTER the dealer it is shipping to contacts East Coast Arsenal. East Coast Arsenal cannot be blamed for dealers dragging their feet and delaying sending us their information.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, East Coast Arsenal will contact you by email.

SHIPPING RATES & DELIVERY RATES

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.

SHIPMENT CONFIRMATION

You will receive a Shipment Confirmation email once your order has been shipped.

INTERNATIONAL SHIPPING

East Coast Arsenal does not ship outside of the U.S.

RETURNS POLICY

All sales are final. No cancellations, refunds or returns because you changed your mind.

Questions or concerns, please contact info@ECArsenal.com

Store Policy

OVERVIEW

All sales of firearms and ammunition are final.

We do not permit the return or exchange on the following products:

  • NFA items (SBR, SBS, Silencers)
  • Firearms (New or used. Applies once firearm has been transferred to buyer or shipped to FFL)
  • Special orders
  • Ammunition
  • "As is" or "used" (open box, no box)
  • Optics, illumination devices (white light, IR), Night Vision devices, IR/VIS Laser Illuminators
  • Ballistic Armor (Plates, Helmets)

By placing an order you are agreeing to these terms and conditions.

ORDER CANCELLATION

If you cancel your order within 24 hours of placing it, you will be charged a 15% processing and inconvenience fee. There are no exceptions to this rule.

WEBSITE DISCLAIMER

All items on this website are subject to change without notice. This includes item availability, one-off items, customs, and pricing.

NFA REGULATED ITEMS

NFA regulated merchandise cancelled before shipment is subject to a 15% restocking fee.

NFA regulated merchandise that has been shipped and is being returned is subject to a 20% restocking fee.

USED FIREARMS

Firearms being sold in this condition will be marked as such. All sales on used firearms / items are as-is and final.

FIREARM SALES

All firearms, magazines, receivers, other included parts are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines, parts, and accessories listed for sale on this website may be restricted and/or prohibited in your area. Please check your local and state regulations before ordering. All new firearms are shipped in the original manufacturers box with all included magazines, accessories and applicable warranty.

If your firearm includes a magazine or accessory that is restricted in your area, it will be removed before shipping.

Please contact us at info@ECArsenal.com with any questions.

AMMUNITION SALES

You must be 18 years or older to purchase shotgun or rifle ammunition and 21 years or older to purchase handgun ammunition. All ammunition will be shipped via ground with adult signature required.

All ammunition sales will comply with local and state laws and will not be shipped to restricted and/or prohibited areas.

AUCTION / ONLINE ORDER FULFILMENT

Items purchased online will ship within 1-3 days using UPS or FedEx only. Tracking numbers are available for items shipped via UPS and FedEx.

ONLINE STORE & PRICE DESCRIPTION

Our inventory changes everyday. East Coast Arsenal strives to keep the site up to date and accurate, however mistakes can occasionally occur.

An item may appear by mistake, a typographical error can appear in the description, inventory count can be off. We do not guarantee that titles, descriptions, pictures, or prices on our site are 100% error-free. East Coast Arsenal reserves the right to refuse any order including but not limited to orders for items with errors in the description, price, picture, or quantity available. In the event that we cancel an order we will not charge the customers card. If the card has been charged, a refund will be issued promptly.

We do guarantee customer satisfaction. Please reach out via our email or through the contact page.

NEED HELP?

Contact us at info@ECArsenal.com for questions related to store policies.

Privacy Policy

WHO WE ARE

East Coast Arsenal is a licensed firearms dealer / NFA specialist. We sell ammo, accessories, gear and more. Our website address is: https://www.EastCoast-Arsenal.com

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

COOKIES

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

WHO WE SHARE YOUR DATA WITH

East Coast Arsenal does not sell any of your information to any third parties. Everything you enter on our website is secure. Credit card numbers and information are not stored for your protection. All customer information is retained when you make a purchase and is only made available to East Coast Arsenal. Any order information or customer information submitted on this website may be produced to third parties solely for the purpose of payment fraud protection and prevention.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE YOUR DATA IS SENT

Visitor comments may be checked through an automated spam detection service.